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ViacomCBS Analytics QA Analyst in Burbank, California

REF#: 36781

CBS BUSINESS UNIT: CBS Interactive

JOB TYPE: Full-Time Staff

JOB SCHEDULE:

JOB LOCATION: Burbank, CA

ABOUT US:

CBS Interactive, a division of ViacomCBS, is the world’s largest publisher of premium digital content and a perennial top 10 Internet company. CBS Interactive’s brands span popular categories like technology, entertainment, sports, news and gaming.

Properties include the websites, apps and streaming services of the CBS Television Network such as the CBS All Access subscription service, CBS News Digital platforms including the 24/7 digital news network CBSN, and CBS Sports Digital brands including the 24-hour streaming sports news network CBS Sports HQ, as well as digital-first properties in key content verticals, including CNET, ZDNet, TVGuide.com, GameSpot, Last.fm, Metacritic and Chowhound.

Follow CBS Interactive on Twitter and Facebook.

DESCRIPTION:

Role Details:

CBS Interactive is looking for a talented Analytics QA Analyst to join its Measurement Operations team to help ensure world-class data quality. You’ll work closely with the tracking engineers to gather test requirements, execute test plans, and perform both manual and automated testing on a variety of new and existing applications on web, mobile, and OTT platforms.

Data plays a central role at CBS Interactive, and as part of the Data & Insights Group (DIG), our Measurement Operations team is a crucial part of our success. It drives business, product, and operational decisions by providing rich data, strategic insights and analytical products. We are looking for an Analytics QA Analyst who is passionate about data and entertainment, and who thrives in a dynamic and fast-paced environment. The position is anchored providing accurate and timely data quality assurance around our growing portfolio of products that offer CBS content on multiple access points, including its increasing Originals’ slate with shows such as Star Trek: Picard, The Good Fight, and Why Women Kill to name a few.

The ideal candidate should have the interest and ability to take on advanced QA projects related to the implementation of analytics platforms and data collection.

Your Day-to-Day:

  • Gather test requirements, execute test plans, and perform manual testing on a variety of new and existing applications on web, mobile, and OTT platforms to ensure that analytics implementations are correct and will yield complete and accurate data.

  • Support Measurement Operations team in the management of QA, operational, and administrative needs of their assigned projects.

  • Perform regression testing and audits/data integrity checks on a regular basis to have better control over the tags deployed across the sites.

  • Further develop Measurement Operations QA program to scale our QA efforts as we continue to expand our platform count

Key Responsibilities:

  • Conduct QA cycles and data audits to identify tracking gaps/inconsistencies.

  • Partner with automation lead to develop and deploy QA automation frameworks for web properties, mobile apps, and OTT platforms.

  • Represent the Measurement Operations team in meetings as domain specialist on data quality assurance.

  • Isolate, replicate, and report defects; verify defect fixes.

  • Participate with product and engineering in sprint planning and bug triage efforts.

  • Develop and maintain a robust library of test cases for both new and existing features of CBS digital platforms.

  • Identify and execute on opportunities to improve the QA process.

  • Promote adoption of QA tools and processes, including training and documentation of their use.

QUALIFICATIONS:

What you bring to the team:

You have -

  • Experience in developing QA test plans and strategies for data/analytics.

  • Bachelor's degree and 2+ years work experience in a QA role.

  • Experience with QA in mobile applications and/or OTT platforms.

  • Experience managing release and regression testing methodologies on multiple platforms.

  • Attention to detail paired with a passion for achieving the utmost data integrity for our tracking.

  • Ability to keep and maintain accurate notes and documentation.

  • Ability to define standard methodologies for test automation and testing tools.

  • Bug writing and ticket creation skills that result in complete and accurate information for developers.

  • Experience monitoring traffic using proxying tools (Charles, Wireshark, Chrome DevTools).

You might also have -

  • Interest in learning about measurement tools (e.g. Adobe Analytics, Comscore, Nielsen) and how those tools can be used to their full capacity.

  • Hands-on experience using and setting up Observepoint.

  • Knowledge of automation frameworks (e.g. Selenium Webdriver, BrowserMob, Appium, etc).

  • Agile/Scrum experience and familiarity with JIRA and Confluence.

  • Testing experience with mobile applications and OTT platforms using debugging tools (e.g. ADB/Xcode).

EEO Statement:

ViacomCBS is an equal opportunity employer (EOE) including disability/vet.

At ViacomCBS, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. ViacomCBS is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access www.viacbs.com/careers as a result of your disability. You can request reasonable accommodations by calling 212.846.5500 or by sending an email to viacomaccommodations@viacom.com. Only messages left for this purpose will be returned.

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