CBS BUSINESS UNIT: CBS Interactive
JOB TYPE: Full-Time Staff
JOB LOCATION: Burbank, CA
ViacomCBS Streaming (formerly CBS Interactive) is a division of ViacomCBS that encompasses both free, paid, and premium streaming services including Pluto TV, Paramount +, CBS Sports Digital, and CBS News Digital.
Are you interested in new media, social activities and television? CBS Interactive is developing the next generation of multimedia and cross-platform entertainment. The team at CBS.com values software which exemplifies simplicity of design, maintainability and foundational robustness.
We are seeking a Lead, QA Operations team member for CBS.com and the CBS All Access applications. The role will think critically about the level of testing required that makes sense for each change being worked on in each stage of that change's lifecycle for changes that apply across multiple platforms. Our ideal candidate will thrive on analyzing and improving QA team processes while managing a small team (3-4 people) to ensure that testing is detailed and efficient.
Manage QA Testers working on cross-platform initiatives and teams, mainly API, CMS, and A/B tests
Manage QA Testers and Analysts to ensure QA processes are continually improving
Act as key point of contact for all QA aspects of releases, providing QA services and coordinating QA resources internally and externally
Lead and mentor QA teammates, as well as manage outside contract testers
Diagnose defects and track them from discovery to resolution
Work closely with manager to call out issues in the process or with the product and ensure that the main focus is on the quality of the product
Create detailed, comprehensive and structured test plans and test cases
Additional other duties and responsibilities, as assigned
Analyze current cross-platform testing processes and ensure information is passed to the other QA teams as needed
Work with automation team to automate regression use cases
Analyze processes on a scrum team level and work with manager and rest of scrum team to continually improve scrum team workflows
Document and distribute information on new features to ensure that the QA team is prepared to test when feature builds are generated
Prepare a month ahead to ensure resources and dependencies for testing are resolved or called out before or during feature development
What you bring to the team:
You have -
Experience with API, CMS, and/or A/B testing systems
Experience working within agile scrum teams and closely working with engineers, product managers, and project managers
Ability to write/execute test cases/suites for multi-platform application software
Experience with Charles Proxy, Wireshark, and/or Fiddler
Highly organized, detail oriented, extremely responsive and able to prioritize a large number of tasks
Excellent interpersonal, communication and organizational skills
Work to continually improve testing efficiency - including for regression testing
Familiarity with entire software development process and test cycles (Unit, Regression, Functional, Systems, Performance and Volume, User Acceptance)
You might also have -
BA/BS in computer science or any related technical field, or equivalent work experience
Actively tested for defects across multiple platforms
Detailed and effective written communication skills for documenting the features tested and bugs found
Strong understanding of agile test tools and methodologies
FUNCTION: Software Engineering
ViacomCBS is an equal opportunity employer (EOE) including disability/vet.
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