Job Information

ViacomCBS Media Support Manager in Los Angeles, California

REF#: 38366


JOB TYPE: Full-Time Staff




ViacomCBS Streaming (formerly CBS Interactive) is a division of ViacomCBS that encompasses both free, paid, and premium streaming services including Pluto TV, CBS All Access, CBS Sports Digital, and CBS News Digital.


Role Details:

We are seeking an experienced Media Support Manager who will be heavily focused on systems engineering processes. Candidate must have knowledge of television broadcasting and digital media technologies gained over at least 4

4+ years of professional work experience.

Demonstrate ability to design, stand up, troubleshoot video/audio and network systems, including research & product evaluation and testing & test plan development.

Understands the process of implementing video/audio solutions in a 24/7 production environment.

Able to support and coordinate internal and external maintenance needs for all Media technology including: live stream ingest, high speed electronic delivery, broadcast standards and equipment, Non-linear video editing systems, legacy VTR, various video transcoding technologies, and QA across multiple OTT platforms.

Your Day-to-Day:

  • Create/test/modernize workflows for production and publishing for by collaborating with CMS Dev team, show productions, and various ViacomCBS internal partners

  • Act as escalation path for all hardware and software systems including SAN/NAS servers, Aspera Enterprise, Telestream Live Capture, MACCAPTION, and Transcoding nodes

  • Go-to resource for system and process workflows as needed during off hours

  • Develop and maintain good professional relations with partners, vendors, and colleagues while under deadline pressures

  • Provide training and documentation of newly developed methods and processes

  • Oversee live event video operations, recording and streaming for tentpole events

Key Projects:

  • Oversee ramp-up post on-boarding for imminent volume increase

  • Develop workflows for new publishing requirements such as 4K/UHD, HDR, HDR10, etc

  • Create scheduled live captures of international and alternative programming

  • Prepare technical aspects for tentpole or live streaming events (Grammys, Tonys, Superbowl)


What you bring to the team:

You have -

  • Bachelor’s degree in a related field or 4+ years training & experience in Post Production engineering

  • 4+ years of experience working with Apple OSX or Microsoft Windows based computers systems in a production environment

  • 4+ years of experience working with video editing, composing and production applications and production workflows

  • Well versed in video codecs, compression, file format standards and video transformation

  • Understands TV Mastering including frame rate conversion, Inverse Telecine, standard broadcast video and audio requirements including The Calm Act and CC & SAP requirements

You might also have -

  • Enthusiastic and enjoy TV/Film/Digital Media

  • Able to communicate technical information effectively - both written and verbally

  • Ability to work in a fast pace, production critical team environment

  • Must be efficient, well organized, detailed oriented and have good follow through skills

  • Ability to work on multiple open items simultaneously.

  • Familiarity with controls in a CMS tool for online publishing

FUNCTION: Production

EEO Statement:

ViacomCBS is an equal opportunity employer (EOE) including disability/vet.

At ViacomCBS, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. ViacomCBS is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access as a result of your disability. You can request reasonable accommodations by calling 212.846.5500 or by sending an email to Only messages left for this purpose will be returned.