ViacomCBS Vantage Coordinator, Multi-platform in New York, New York
About The Brand
ViacomCBS has a clear vision: to be the premier destination where a diverse mix of talented people want to come, to stay and do their best work. We pride ourselves on bringing the best entertainment to our global audiences, and we know our company runs on the hard work and dedication of our passionate and creative employees. Through television, film, digital content, live events, merchandise, studio production and more, we connect with billions of people in nearly every country in the world. At ViacomCBS, you will have the opportunity to develop your professional career at the home of iconic brands like BET, Comedy Central, MTV, Nickelodeon, Paramount and others.
Overview and Responsibilities
Responsible for supporting multiple sales teams across Viacom Media Networks for Vantage account management during the sales and selling cycle. Position will be treated as Vantage point person for all aspects after the close of a sale and will maintain assigned accounts on a day-to-day basis, from order booking through invoice clearance, across all Vantage platforms (Linear, Digital, OTT, HHA, VOD). The position has frequent contact with clients, as well as a diverse group of both internal and external constituents. Position is focused on exceeding our customers’ post sale needs, while adhering to all internal policies and processes.
Establish effective relationships at agencies through on-going communication with various departments i.e. Buying, Traffic, and Accounting
Coordinate with Sales, P&I, Delivery, Traffic, Ad Ops and third party vendor Schireson, on the maintenance of agency accounts including:
Applicable Upfront and Scatter order entry
Applicable Digital, OTT, HHA, STB VOD campaign entry in Digital Hub
Timely delivery of advertiser schedules/flowcharts and I/O’s
Input of all inventory adds, deletes, and moves per P&I, Schireson, and/or client direction (with appropriate approval)
Maintain schedule changes, both internal and external, including follow-up with agencies
Digital campaign management
SAS post analysis/Digital delivery tracking
EDI maintenance for applicable accounts
Proficient use of WIDE ORBIT systems (Linear and Digital) to manage deals
Support and enhance agency relationships by monitoring requests and ensuring commercial spots are booked according to guidelines
Monitor unit exception reports to ensure all contracted dollars are booked and all unscheduable units are placed
Work with P&I and Schireson to flight deals, maintain any CPM guidelines, manage the effect of program changes on schedules
Communicates daily with Commercial Operations to resolve any traffic issues and reconcile discrepancies
Work closely with Billing and A/R teams to reconcile and clear invoices in a timely manner, monitor accounts receivable, and issue invoice adjustments
Motivated self starter, eager to engage in the business and learn VMN processes from beginning to end.
Minimum 1-3 years experience in the media industry preferred
Experience in WIDE ORBIT is preferred
PC Savvy: Expertise in Word and Excel
Strong analytical skills
Must have superior customer service skills
Must have flawless attention to detail
Proven ability to work in a fast moving environment
Must have the ability to prioritize
Must be flexible with hours
Must have strong communication skills (verbal and written)
Must be able to manage multiple tasks and activities simultaneously
ViacomCBS is an equal opportunity employer (EOE) including disability/vet.
At ViacomCBS, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. ViacomCBS is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.
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Location : CityStateForPosting New York, NY
Job Type Full-Time Staff
iCIMS ID 2019-13148