ViacomCBS Partnership Operations Manager in Burbank, California
CBS BUSINESS UNIT: CBS Interactive
JOB TYPE: Full-Time Staff
JOB LOCATION: Burbank, CA
CBS Interactive, a division of ViacomCBS, is the world’s largest publisher of premium digital content and a perennial top 10 Internet company. CBS Interactive’s brands span popular categories like technology, entertainment, sports, news and gaming.
Properties include the websites, apps and streaming services of the CBS Television Network such as the CBS All Access subscription service, CBS News Digital platforms including the 24/7 digital news network CBSN, and CBS Sports Digital brands including the 24-hour streaming sports news network CBS Sports HQ, as well as digital-first properties in key content verticals, including CNET, ZDNet, TVGuide.com, GameSpot, Last.fm, Metacritic and Chowhound.
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Our Distribution & Operations team works on growing distribution of our best-in-class CBS content across multiple types of digital partnerships. Which include (but not limited to) transactional, ad-supported streaming, subscription video on demand (with CBS All Access), and digital OTT products and partnerships. We are a diverse and agile team that works in an exciting and fast-paced environment, working cross-functionally across different departments and partnering with multiple technology/distribution partners to ensure that we bring CBS content to consumers, however and wherever they want to consume content.
The Partnership Operations Manager will play a key role as a foundational member of our growing business operations function, working closely with our digital OTT partners. In this role, you will be closely involved in not only daily operational tasks that drive operational efficiency, but will also be called upon to troubleshoot issues with partners, work closely with the Director of Partnership Operations and other key associates to address priority strategic questions, while working on projects sought to streamline operations and processes that help drive growth and revenue. The Partnership Operations Manager is expected to lead and be involved with a varying range of projects, and will interact and manage relationships with cross-functional teams both externally and internally.
Support the launch of new content and day-to-day management needs of our highly visible digital OTT partners
Support the video operations team with prioritization of the delivery of appropriate digital assets to each partner
Develop and iterate on operational specs and documentation based upon changing processes
Work cross-functionally with content teams, video operations, and other internal teams to help partners launch our steady flow of content
Conduct regular product audits across various platforms for consistency
Conduct daily tracking and communication of competitive developments
Collect and capture industry research to develop business insights and recommendations to support the business strategy and operational decision making
Identify market trends, research reports and frequent business analyses for special projects
Drive processes and find efficiency to help scale operations to support growing digital OTT business
Partner closely with digital OTT partners to expand the ViacomCBS footprint and help expand distribution of premium ViacomCBS content across multiple services and platforms both domestically and internationally
What you bring to the team:
You have -
3+ years of previous experience in a client/external facing partner and operations management role within a media company or digital MVPD(s) or OTT SVOD service(s), project management, and post-production or interactive roles
Proven strong EQ with the ability to work cross functionally with various and complementary teams both internally and externally
A demonstrated strong understanding of the digital linear streaming, SVOD, and VOD space with experience in partner delivery operations
Strong proficiency in Google Suite, and MS office applications, especially Power Point and Excel
Experience with content tracking and content management tools
Strong communication and organization skills - verbal, written, and presentation
Excellent work ethic, able to work independently and collaboratively as a team, act proactively and drive resolution
Ideal candidate will be self-motivated and results-oriented with an entrepreneurial spirit who will work well under pressure, call out when needed, and quickly adapt to change in a fast-paced work environment
Strong attention to detail and multitask is a necessity
You might also have -
Experience with scripting and database creation is a plus
Experience with international digital distribution is a major plus
FUNCTION: Business Development
ViacomCBS is an equal opportunity employer (EOE) including disability/vet.
At ViacomCBS, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. ViacomCBS is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status
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